Hello, I’m Robert Bärtschi

With Digitalpraxis Bärtschi in Lachen SZ, I help private individuals and small businesses to understand the digital world easily, use it safely and integrate it efficiently into everyday life.

As a former Swisscom advisor, I know the uncertainty that fake messages, scam attempts or a change of device can cause. My experience shows that as soon as the processes are explained calmly, confidence and enjoyment of digital technology quickly return.

At Swisscom, I was named Best Service Champion for my customer care and rated five stars in every quarter by my customers. Today I bring this high standard of quality directly to you.

Every day I work with the most advanced AI systems such as Claude, Gemini and ChatGPT. I program automated solutions in Python, connect applications via interfaces (APIs) and build autonomous chat assistants. The result is websites and automations that save businesses noticeable time and money. Just like this platform, which I developed entirely myself.

Involved in the region: In 2026 I founded the Run Club Lachen – a free running group for every pace. Anyone who would like to join is very welcome.

My promise: I explain complex things so that you really understand them, and I build systems that work reliably. Give me a call or request a callback, without obligation.

Many years of experience in customer advice
Home visits in the cantons of Schwyz, Glarus and Zug
Advice in German, English and French

Let’s get acquainted Explore my services

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How I help

Three services, one goal: making digital life simple and safe

Digital help & security

Use your smartphone, tablet and computer safely and calmly in everyday life, protected from scams.

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One-⁠to-⁠one AI coaching

Understand artificial intelligence and use it profitably in your working life.

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Website & chatbot

A modern website and AI assistant for small businesses, at a fixed price and with personal support.

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My code of conduct

Trust is my most important tool

Clarity, not scaremongeringCalm, clear and free of jargon.

Your passwords stay secretYou always type in PIN codes, passwords and e-⁠banking details yourself.

100 % independent recommendationsI work without commissions and only recommend what genuinely benefits you.

Clear fixed pricesYou know exactly what the appointment costs beforehand. No hidden fees.

Verified trustworthinessA current, clean criminal record extract is always available for you.

No emergency serviceIn an emergency, contact your bank and the police (117) immediately.

Personally here for you

Ready to use digital technology with ease and confidence?

Send me a request or ask for a callback. I will get back to you personally within 24 hours. The appointment takes place at your home or online.

Book now Prefer to talk in person on the phone? Request a callback

Satisfaction guarantee: if your first appointment is not good, you pay nothing.