New device set-up
Unpacking and setting up your phone or tablet and transferring contacts, photos and apps from the old device.
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Digital help & security
Smartphone, tablet and computer: finally easy to use
I come to your home or help by video call and explain your device so that you can manage on your own afterwards. Calmly, step by step and without jargon.
Topic session CHF 69.– instead of 89.–CHF 89.–Home visit or onlineiPhone, Android, iPad, Windows, Mac
Prefer to talk in person on the phone? Request a callback
New-customer priceServices
Topic session
New-customer price with price guaranteeCHF 69.–CHF 89.–regular price CHF 89.–60 minutes at your home or online
- 60 minutes at your home or online
- Illustrated guide for your device
Satisfaction guarantee · reply within 24 h
WhatsApp video call set upAt your pace
How I help
Everything you need day to day
You decide what it’s about. Here are a few examples of what I often help with.
WhatsApp and video calls
Writing messages, sending photos and seeing your grandchildren on video calls.
Photos and memories
Taking, organising, sharing and safely storing photos so that nothing gets lost.
Everyday apps
SBB train tickets, TWINT, weather or e-mail: I show you how the most important apps work.
Computer and internet
E-mails, searching the internet safely, printing documents and keeping your computer tidy.
Updates and storage
Keeping your device up to date, freeing up storage and setting up a backup.
Security included
Safe online, including from scams
Protection against scams is part of digital help. At every appointment I pay attention to the most important security settings. If you want everything secured, book Package M “Fraud Protection Plus”.
Securing devices and accounts
Screen locks, two-factor sign-in, call and spam filters set up on all devices.
Recognising scams
Shock calls, fake police officers and fake text messages: we practise how to recognise a scam immediately.
Emergency plan for the family
A code word, important numbers and clear steps, so that everyone knows what to do in an emergency.
For relatives
You want to help your parents but have little time?
Many appointments are arranged by daughters, sons or grandchildren. You tell me where the problem lies, and I take care of it on site with plenty of patience. You are welcome to join the appointment.
Or give your parents a gift voucher, for example for Package M “Fraud Protection Plus”. A lovely Christmas present.
How it works
What an appointment looks like
- 1
A short conversation
On the phone we clarify what you would like help with and which device you have.
- 2
Home visit or online
I come to you at the agreed time or we talk by video call. An appointment usually takes 60 to 90 minutes.
- 3
Practising together
You operate your device yourself while I explain and help. That way it sticks.
- 4
A guide to keep
You receive a guide with pictures of your own device. Not a generic brochure, but exactly your steps.
Topic session
CHF 89.–60 minutes at your home or online
One topic, explained thoroughly
New-customer price with price guaranteeCHF 69.–CHF 89.–regular price- A topic of your choice: WhatsApp and photos, e-banking and TWINT, the SBB app, computers and much more
- Illustrated guide for your own device
- Travel within the canton of Schwyz included
New phone set-up
CHF 149.–Fixed price, approx. 90 minutes at your home
Unpacked, set up, everything on it
New-customer price with price guaranteeCHF 119.–CHF 149.–regular price- Contacts, photos, WhatsApp and apps transferred from the old device
- Text size, sounds and home screen set up the way you like
- Important security settings included
Your price guarantee
You pay exactly the price you see when booking. No additional charges and no hidden costs. Anyone who books now, during the launch phase, also gets the new-customer price.
New-customer prices apply to all bookings until 31 December 2026. Thereafter the regular prices apply.Check and secure your devices: View packages S, M and L
Frequently asked questions
Good to know
Do I need any prior knowledge?
No. We start exactly where you are. No question is too simple.
Can an appointment take place online?
Yes. Many questions can be solved by video call with screen sharing or by phone, at the same fixed price and without travel costs. I prefer to set up a new device on site.
Which devices do you know?
iPhone and iPad, Android phones and tablets, and computers running Windows or macOS.
Can relatives be present?
Absolutely. Relatives can also arrange the appointment for you.
Do you enter my passwords?
No, never. I show you how it works and you enter your passwords yourself. That way they stay with you.
Personally here for you
Ready to use digital technology with ease and confidence?
Send me a request or ask for a callback. I will get back to you personally within 24 hours. The appointment takes place at your home or online.
Book now Prefer to talk in person on the phone? Request a callbackSatisfaction guarantee: if your first appointment is not good, you pay nothing.